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Rethink Voluntourism

As voluntourism gains ground among travellers who hope to do something good while globe trotting, along with it comes detrimental impacts. Gopinath, our friend and fellow partner in the industry shares his views on voluntourism from his experience as a travel professional and social entrepreneur.

A growing number of travelers are volunteering on their vacations, but they sometimes end up doing more harm than good. – Dorinda Elliot from Conde nast Traveler.

After dabbling a little bit in this ‘volunteering’ business, here is our take away.

  • Look for solutions locally
  • Build up strengths of local community.
  • Promote ‘local’ volunteering enabling ‘compassionate destinations’.
  • Facilitate that instead of ‘going to save people’ in another exotic destination.
  • Look in your own backyard and see if your volunteering can make a difference there before flying out.
  • None of this is a utopian idea.

The world has changed a lot, and there are loads of resources available locally that can be channeled effectively. This isn’t the time of missionaries running around saving children left and right. (Although unfortunately such places still do exist!) Decades of funding and volunteering hasn’t brought the sustainable solutions to the suffering that they were promised. Yes, a country that was devastated might need intervention from elsewhere, I agree. However the volunteering we are talking about is either delivered few years post that or in destinations where there isn’t any major ‘crisis’.

So what do I mean by these ‘local solutions’? In my home state of Kerala, for example, local communities run a neighbourhood network called the Pain and Palliative Care Society. Along with its associated organisations today its runs more than 800 palliative clinics. (Actually the majority now are run by Government after they saw this as a successful model reducing tremendous stress on Government or other (almost non-existent) private infrastructure in Palliative Care.)

These clinics have catered to more than 45,000 terminally ill patients. They are run by more than 42,000 local volunteers. Micro-donations are raised locally by students and other volunteers and well wishers. And all this was built up – without international volunteers – from a one room clinic with two doctors, nurses and two volunteers 20 years ago.

We do invite international volunteers to come and work with us, but not to come and ‘save us’. I know this might sound pretty arrogant (especially coming from a person whose country still has 400 million poor people wondering how to get out of the mess they are in!), but this is my experience of working in disaster zones – as well as doing a fair amount of work in community based health care… and running a travel company for the last 8 years…

Here’s what we do instead. During 2013, The Blue Yonder is inviting about 100 international volunteers to India. They pay 500 USD for two weeks of ‘learning’ with us. As a result they learn how local people with limited resources and huge constraints built the world’s largest network of palliative care volunteers (chosen by the W.H.O as it’s first Collaborating Centre outside the so called ‘Developed World’).

We are not looking at these ‘volunteers’ as people who can come and save us. But we are happy to have people who can work with us. And with the money they spend, we can recruit another five local doctors specialised in palliative care who can work in the peripherals of Calicut city.

So what do the volunteers ‘get’ out of it? Ask someone like Kerrie Noonan, who volunteered here and was inspired enough to go back to her home country and set up another social enterprise called GroundsWell project. Shouldn’t international volunteers be trying to do that? Learn from a destination and see how they can take that learning to build a system in their home country / state / neighbourhood?

I know it might not be as dramatic a story as saving India or Indonesia or Haiti, but please just don’t tell me that Rotterdam doesn’t have crazy drug problems among squatters (I have lived with them!); that London doesn’t have it’s own share of crime; or that Berlin or Paris don’t have their own social problems needing dire intervention? And who better to solve these problems than locals living in those cities? They wouldn’t expect a bunch of us Indians to come over on holiday to ‘fix their problems’…

Volunteering can be tremendous fun for both travellers and locals, if the attitude is more about ‘learning’ from locals than what Dorinda in this article is mentioning as “White Man coming to save us”.

So for me the big question is: How can we all channel our energy towards cleaning our neighbourhoods first – before we set off flying 3,000 miles to ‘save the world’? I urge all well-meaning travel volunteers to think about this for a second before plunging into ‘saving the world’ and making another tour company in the source market rich at the expense of some poor community elsewhere!

Volunteering can be tremendous fun for both travellers and locals, if the attitude is more about ‘learning’ from locals than what Dorinda in this article is mentioning as “White Man coming to save us”. (or an Urban kid coming from a city like Delhi or Bangalore to ‘save’ rural Indians’). Think about ‘what’ happens thanks to your volunteering, and after you have gone? Are you building a system that can be sustained? Or as the author mentions here what if “Construction stops whenever funds or volunteers run out”?

If travellers are looking for rewarding ‘experiential’ travel, then do so, by chosing a company like Socialtours Nepal or Spiti Ecosphere or Ethical Travel Portal in Norway – or one of the many other like-minded companies that will help you travel through destinations where sustainable development projects are promoted, pioneered and supported. Just don’t call it volunteering. It’s an immersive travel experience. Isn’t it?

The other day I met a well-meaning Dutch man (living in France) on a yoga course in Pondicherry. On meeting one of the trustees of Aurobindo Society, he was so touched about the good work going around that he asked ‘How can I come in and volunteer’.

It was a well-meaning question. But the experiments of Auroville and wonderful initiatives of Aurobindo Ashram can not be scaled up if their system is ‘burdened’ with ‘well-meaning’ foreign volunteers. If the system (and the well intentional foreign volunteers) can get ‘locals’ to volunteer, then that’s where the change will happen. If this wonderful Dutchman could ‘learn’ from this experience and go home and spread his knowledge, then that’s fruitful too. He can even call it a spiritual quest of ‘finding himself’.

But if this is not the result, then volunteers will keep coming with their skills, voluntourists will keep spending their money with some tour operator, and one day soon we will forget that this was all started in the name of some poor community somewhere in the world. What if, in our selfish quest for ‘answers’ or for checking off a list of things to do before one dies, we might be crushing the possibility of any progress in these communities?

Please, don’t underestimate the intelligence and resourcefulness of local people (whether in Haiti or Uganda or my own village). Please, don’t make another local person a lazy one waiting for her hand out thanks to your ‘wanting’ to save the world. And support our efforts if you can, otherwise for God’s sake, just stay home!

I am happy people like Dorinda travel to find out what the reality is. We need to give a big cheers to such people who keep on reporting back.

Original article written by Dorinda is here. Permission was given by Gopi to re-publish this article on Wild Asia’s website.

07.02.13

Surprising Discovery at Can Tho, Vietnam

Being an avid traveler, I look for the best deals possible before putting together an itinerary. Best deals may be a subjective term, but to me, best deals are those that bring you closest to the local way of life, authentic, meaningful, personal and of course affordable. My short holiday to Saigon was no different. Months before the holiday, I spent many hours diving into Lonely Planet’s ThornTree Forum, reading reviews on TripAdvisor and flipping through guidebooks at a local bookstore.

We (my husband and I) started in Saigon, exploring the city by foot, meandering through alley ways, dodging many motorcycles and slurping bowls of pho. The city is a web of concrete block building with streets filled with endless traffic. There was a settled city chaos to it. We decided to escape from the creeping frenzy for something more tranquil, we chose Can Tho.

Being the largest city sharing the Mekong Delta, life at Can Tho pretty much depended on the waterways. Long tail boats, sampans and large wooden vessels carrying bricks and sand traversed the river daily. Squatter houses built with wooden planks and aluminum sheets lined the sides of small canals. Little doors in their shacks opened to the Mekong river and women went about their daily chores; washing dishes, clothes and bathing their children. Little ones played and swam in the same river.

I began to wonder about sanitary and hygiene issues and about waste water disposal in the city. My questions didn’t linger on without an answer. To my surprise, I met a familiar face, Ms. Xuan Thu Vo who happened to be the general manager of the hotel we were staying at – Victoria Can Tho. We had met at ITB Asia’s Responsible Tourism event in 2011 where she gave a talk at one of the clinics.

Inspiring and unexpected finds

I soon learned that Victoria Can Tho is perhaps the only hotel within the Can Tho vicinity to have a proper waste water treatment facility. Sadly, most of the hotels peppered along the Mekong river discharges their waste water straight into the river. For Victoria Can Tho, they realized earlier on that it was essential for them to do their part in minimizing pollution to the already threatened waterway.

Yearly in September, the hotel organizes a fun-day out with activities focused on environment education and awareness. “Green Day” as they call it brings together students from the local tourism school, staff and guests for a river clean up. Hundreds of participants head out from the hotel in a convoy of 50 boats to clean 200km radius of the Mekong delta. During the clean up, the participants also engage with the local community and educate them about proper waste disposal methods. In 2011, between two to three tonnes of garbage were collected. Clearly there is much to be done.

Reaching and impacting communities

As we chatted on, it soon became clear that the hotel also had a heart for surrounding communities. Entrenched in the hard-to-forget history of the Vietnam War, the country, till today still suffers from it. For farmers, their fields remain barren from bomb ridden soil and for some the signs are extremely telling, in the form of disfigured limbs, deformed facial features and handicapped in many ways from the effects of Agent Orange, a highly hazardous compound of dioxin that infiltrated forests, farms and rivers during the war.

A special school in Can Tho called Future School was set up by the government to provide victims of Agent Orange a fair chance of education. The hotel funded the school in kind for five years amounting to USD1,200 per year. This included teaching materials, equipment and furniture. After 2009, the hotel continues to support the school via donations collected from guests.

The hotel also does a lot in preserving the culture and heritage of Can Tho. Daily tours are offered to guests to visit the Cai Rang floating market. Here locals buy their vegetable and fruits, haggling for better prices while their boats bobble on the water, pho sellers dish out steaming bowls of noodles and coffee makers whip up refreshing ice coffee for hungry shoppers and the occasional tourist. Cai Rang is also where the hotel buys most of its fresh produce from.

I also learned that there is little food waste from the hotel’s restaurant as they do a good job in keeping the buffet spread to a minimal selection with only the best offered to guests. This result in ‘clean sweeps’ in the buffet line and compliments from guests for the great food quality. Other times when there is excess, the hotel sends it to pig farms.

My chat with Ms. Xuan Thu Vo proved to be more than a good catch up. I headed back to my suite after that and found a little surprise awaiting me. On the table was a brown woven bag filled with hill rice, a colourful woven pouch with fragrant jasmine tea and a bottle of homemade mango jam. These were gifts from all over Can Tho, the woven bags are handmade by women from the Cham minority, the mango jam was a house specialty and the rice and tea were handpicked from local plantations.

What an incredible experience it was…

(Written by: Deborah Chan. Photos by: Terence Ooi)

24.10.12

Inspiring Stories from Destinations 2012

This is our second year running the “Inspiring Stories from Destinations” competition and annually we’ve been WOWed by amazing individuals and organizations who have found in themselves a passion to make a difference in the travel industry and leave a legacy for the next generation. It is our privilege to share with you the Top 3 Inspiring Stories and 7 other incredible efforts in Asia.

[message type=”custom” width=”100%” start_color=”#9DAAC7″ end_color=”#9DAAC7″ border=”#BBBBBB” color=”#333333″]We’re convinced that there are many other inspiring efforts out there. Contact us if you wish to submit your story or nominate someone or an organization. Entries open approximately 1st August 2013. Stay tuned! [/message]

Meanwhile, enjoy the read below:

Top 3 Inspiring Stories

  • Green Riders by Heritage Tours India
  • CSR & Sustainability at Jetwing Sri Lanka
  • Chi Phat Community Based Ecotourism: From Poaching to Changing Lives

More Inspiring Stories

  • Beyond Unique Escapes
  • Wakatobi Dive Resorts
  • Central Kalimantan Responsible Orangutan River Cruise
  • A Story from a countryside in Vietnam: Hieu Liem Community Tourism & Homestay
  • The Mulberry Learning Center Story
  • Vietnam Bike Tours
  • Reality Gives

24.10.12

Beyond Unique Escapes

Beyond Unique Escapes is a tours and travel business located in Siem Reap Cambodia.  Officially starting in 2009, Beyond is a partnership between a Cambodian couple and an Australian couple, all of whom are committed to running responsible tours in Cambodia.  Our business model is designed to ensure all tours give back to Cambodia, directly benefit local people and respectfully promote Cambodia’s people and culture.  We recognized early on that many visitors come, visit the amazing temples and see the tourist town of Siem Reap, but rarely visited any other attractions and their tourist dollar did not benefit many local people.  While we provide the usual temple tours, Beyond has created a number of other tours and attractions for people to visit that highlight more of Cambodia’s amazing people and culture, and allow more local people to benefit from tourism.

Beyond’s history is part of our success story.  Initially we (the Australian couple – Fiona and Anthony) ran a guesthouse and many of the programs Beyond runs started here almost 8 years ago.  We always looked to recruit people with the right attitude and provide them with the opportunity to train with us, and learn and develop.   At this time we recruited a young and enthusiastic woman to wash dishes. She spoke very little English but over the years pushed herself to learn new skills and move throughout the business.  Today she and her husband are co owners of Beyond. Srey Leak is now fluent in English, has traveled to Indonesia to present Cambodian Cooking in a leading restaurant, and is often found leading one of our Cambodian Cooking Classes (which also visits a local family and provides them with a day’s rice).  Srey Leak is a great example of how far local people can go when they work hard and are given opportunities to learn and develop. Excitingly Srey Leak and her husband continue to drive this as our standard business practice and both of them work extremely hard to give back to their community and their staff.

All of our teams are trained on responsible tourism practices, child safe behaviors and environmental issues.

At a high level there are a number of things Beyond Unique Escapes do to run our business responsibly.  Our regular small group tours are all capped at 8 people to minimize our impact on the environment and places we visit.  All of our teams are trained on responsible tourism practices, child safe behaviors and environmental issues.  We have established an NGO called HUSK to formalize all of the work within the two key villages that we support, and provide transparency of this work.  Wherever possible our tours engage with regional local guides involved in community programs that work to support local people and the environment.  Beyond has a number of tours that directly contribute to local people and communities, and in addition to this, 5% of all profits are donated to our NGO HUSK  which works with vulnerable families in two key villages in Siem Reap province.

Our Day in a Life Tour is one example of how we deliver responsible business practices.  This small group tour runs three times per week to a rural village around 18km from Siem Reap town.  Each tour works with a local host family, all of whom are vulnerable families with no regular income and living in extremely poor conditions.  For hosting the tour the family directly receives some daily income, materials for works at their house and lunch.  For every participant on the tour, Beyond pays a larger amount to our NGO HUSK which works in the village providing community projects at a village level.  Customers who participate on this tour have an opportunity to spend time interacting with their host family and learning about life in a typical Cambodian village.  They undertake work at their host families house, (as an example this might be repairing thatch roof or wall panels, helping provide and plant vegetable seeds or fruit trees) according to the families situation and needs.  We think most importantly this tour connects tourists to Cambodia with local people outside of the tourist centre of Siem Reap and allows villagers to benefit from tourism.  The tour runs year round which greatly assists the village when there is no farming work available and families struggle to find enough to eat.

Another example of our small group tours is the Treak Village Walk and Talk tour.  This is a guided tour through a local village, giving tourists the opportunity to lean about local culture and customs and meet with local families in a respectful way.  Beyond gives 50% of the tour fee to HUSK for village projects.  This includes things like the provision of water filters, water wells, soil for roadways, rubbish collection & other village projects.

Beyond runs a large number of tour programs with school groups from around the word.  Our school group programs all connect in with HUSK our NGO and each group works with a specific village project.  Recently this has included building an extension to a medical centre and our new Kompheim Village community centre.  These buildings have been built all using old plastic water bottles filled with clean plastic waste collected and stuffed into the bottles by villagers. Our two Eco Block classrooms are now used to provide English lessons through our NGO, to village children three times per week.   These programs provide a platform for environmental education for the visiting students, and provide a base to begin providing training to village families who are mostly unaware of the issues of dumping or burning waste.

This year HUSK and Beyond worked with students to develop a mico-business to support women within the village.  This program has provided three women with the opportunity to be trained in sewing and following this in creating Softies (soft toys).  This program has enabled these women to provide their families with regular income.  This has meant the families can eat three meals per day, buy medicine when sick and shift from owing money to being in a cash positive situation for the first time. Making Softies is completely flexible, women can work around their children and families needs, work from home or come into our Community site when they want to.  We are currently in the process of building a Workshop at our Kompheim Village Community Site  (currently we have shared sewing machines set up at the back of our classrooms) where the women can come and use the sewing machines to create the Softies which are currently sold in Siem Reap, Australia and Hong Kong.

We are committed to continuing to provide tours that highlight Cambodia and her amazing people and wherever possible connect visitors with the real Cambodia.  This is a country that is moving well beyond its tragic and horrific past, a place where people given the right opportunities can thrive.  Our goal is to keep seeking opportunities to enable local people and communities to benefit from the growing numbers of tourists coming to Cambodia.  We recognize that responsible tourism is a partnership between both tour operators and tourists and we hope to help educate visitors on responsible practices. As a tour operator we take our role in this very seriously. We are strongly opposed to the promotion of things like ‘sex tourism’ and other anti social practices, and are team are trained on how to politely refuse such requests.   We have found over and over again that once visitors have an opportunity to spend time with local people and take the time to learn about life here, that the amazing spirit of people here becomes their enduring memory of Cambodia.

24.10.12

A Story from the Countryside of Vietnam – The Hieu Liem Community

My full is name Nguyen Dinh Hieu, I come from Vietnam. I was born in the northern part of Vietnam then my family moved to Ho Chi Minh City when I was 3 years old in 1986. Although at that time we faced lots of difficulties we overcame every obstacle. My parents sacrificed their life, my siblings dropped out of school early to find a job so that we have money for my studying. I have a story about Community Tourism – Homestay at my village for share with people – Hieu Liem Village, situated in the valley of greens.

I graduated from Ho Chi Minh City University of Social Sciences & Humanities majoring in political science but I have interest as well as many opportunities in tourism which gave me chances to travel and broaden my knowledge a lot. Many young people choose to stay in big and modern cities such as Ho Chi Minh city and Ha Noi after finishing their studies with the hope that they can have a good job and better life than those in their hometowns which are poor lands. I was quite confused and worried after graduating and thought a lot about my future and my responsibility. I was brought up with the education that being a man in the family, besides earning for living, I should have great sense of responsibility in taking care of my parents and worshiping our ancestors just like many other men in oriental traditions. If I stay in the city and find a job, I cannot fulfil my responsibility of being a son in the family, but if I come back to my hometown, it would be hard to find a good job let alone follow my dreams. Finally I decided to come back home with strong determination as I know that the first step is always the hardest. I applied for a job as a tour guide in Dong Nai Culture and Nature Reserve so that I have money to live while chasing my dream of working in tourism field.

I know that ‘giving them fish is not as good as giving them a fishing rod’…

When I was a student, I enthusiastically joined volunteer programs in my university’s student union with the aim to help the poor and community. Even during the time I worked in the city, I together with my friends went from places to places to raise funds then bought rice, food and other useful things for the poverty-stricken and fragile people to cover their everyday needs. They are extremely grateful to us and appreciated us for what we did for them but it could not last for a long time, they used everything in a short period of time. After that they did not know what to do but wait for another help which can get them out of starving and poverty. I know that ‘giving them fish is not as good as giving them a fishing rod‘, therefore I think I should help them with something more sustainable and long lasting such as offering them a suitable work that they can do to earn for a living so that they do not have to depend on others.

The poor and people who have their lives depending much on nature are the ones that cause lots of damage to nature and ecological environment. They destroy the forest, cut down trees to have land for farming. The last Rhinoceros sondaicus in Vietnam is now extinct, the number of Asian elephants is decreasing dramatically because of being killed and poisoned by people, gayals, primates, deer, and countless other kinds of animal are on the verge of extinction. The flora is also under threat of being destroyed.

I designed programs that help tourists experience the life and culture of native people through living and working with them.

From what I have seen, I thought day by day and talked to myself that I had to do something to improve the situation and help the community as well. I talked to my boss about my idea but I just received a cursory agreement without any support, there are even some people who did not want me to develop my plan and prevented me. As a result I decided to do it myself. After a long time carrying out surveys and considering I made up my mind to establish a Club about Homestay Tourism. This club is considered as the first club on sustainable tourism which is environmentally friendly and responsible with nature in Dong Nai province, Vietnam. The success of the club and project will not only promote the local economics, help local residents to have higher and stable income but also help to avoid deforestation, poaching of wildlife, illegal logging, rapid exhaustion of Dong Nai river’s aquatic creatures, and countless negative effects on the environment.

I designed programs that help tourists experience the life and culture of native people through living and working with them. Besides our club have many meaningful activities such as cycling for the environment, campaign about reducing the number of plastic bags, planting trees. Especially we have programs about biking, trekking, discovering the rainforest, adventure including sport games, learning living skills. It is the simplicity, hospitality and the friendliness between local people and tourists that will bring them together as a family. Tourists will get unforgettable memories and precious relaxing moments of their busy life while natives can have some small amount of money covering for their everyday needs without doing any harm to the environment and animals.

In order to have the project as today I went through countless obstacles 5 years ago. Because it is too new to the local government, local presidents and even my family, no one supported me. They said that I was crazy, risky, ambiguous, that this project was almost unfeasible in such a poor land. I spent a great deal of time talking and sharing with everyone. Time flew, they gradually understood me and what I am doing since there were some tourists came and stay with my family. This proved that my story was listened to attentively, and it spread to Wild Asia which gives me a chance to tell my story to all friends around the world. I was extremely happy and had considerable encouragement more than ever thanks to this program.

There are times when I wanted to give up because I was also exhausted. I did loads of work alone. In the morning I worked at Dong Nai Culture and Nature Reserve, went into the forest and guided tourists when they wanted to camp overnight. In the evening I went home, stayed up late to design programs, find partners and sponsors, send emails to tourism companies. I was stressed for a very long time. Luckily I have my family by my side whenever I need them, especially my mother and my sister. They are very good cooks with traditional Vietnamese cuisines. Tourists or partners who come to visit our places are all impressed by their dishes and felt extremely relaxing living in the tranquil and peaceful countryside. I believe that in the future if my project develops, we can motivate local economics through selling fresh, nutritious food and specialties produced by native farmers.

Hieu Liem Community Tourism is considered as the first club on tourism connected with responsibility of the environment protection. We have local people and friends who are very nurturing and they are now open to the idea of doing something beneficial for the community. Besides providing tourists with traditional homestay program and environmental friendly activities, we sincerely want to involve tourists from everywhere in our country together with foreign friends from all over the world in our environment and animal protection campaign.

The negative impacts on the forests have caused the rapid exhaustion of the earth’s natural resources bringing about problems about pollution, forest fires, extinction of animals, climate change, global warming. These consequences directly affect the place where people are living and themselves also, all nation and all over the world, change our green earth into a dangerous place. All those things urged us to do something to improve the environment and get local people into our activities. Hieu Liem Community Tourism was established with the aim of giving tourists interesting first hand experiences by living with local residents near Dong Nai river.

Finally, I hope that my story impacts the thoughts of people so that everyone will have better habits of living responsibly with the environment. I am not a talented scientist who can invent something great enough to change the world but with my experience and enthusiasm of youth I chose sustainable community economics development with environment protection. I have great desire to have a chance to share my story in ITB Asia this year. I believe that there will be more and more friends, tourism partners, activists for the environment, sponsors and tourists all over the world listen to my story. To conclude I just want to say that please give me an opportunity in order that I could have more inspiration, motivation, encouragement to continue to write the next parts for my story.

For more info, visit www.hieuliemtravel.com

24.10.12

Jetwing Sri Lanka

Top 3 Winner of the 2012 ‘Inspiring Stories from Destinations’ Competition
The slides below was presented by Mr. Ishanth Gunawardene at the Responsible Tourism Forum at ITB Asia 2012.

 

24.10.12

Central Kalimantan Responsible Orangutan River Cruise

Kalimantan Tour Destinations aims to bring Responsible Tourism to Central Kalimantan as a way of conserving the environment and supplementing income for the local people. As a part of our Responsible Tourism Policy, for 5 years we have been working together with the locals to map the tourism potential of the villages along our cruise route. We also work with them to develop their own small tourist businesses, for example as guides, traditional music and dancing performance groups, canoe hires, fishing trips, collecting traditional medicines in the jungle, and making handicrafts.

Through our work we are campaigning to raise the awareness of local people and our guests on different environmental issues. We also collaborate with local NGO’s conservation programs, such as one operated by the Borneo Orangutan Survival Foundation (BOSF). Besides raising awareness, to show our support of the work done by BOSF to protect orangutans, the native Indonesian flag ship species, under threat due to shrinking habitat, we adopted an infant orangutan that we helped to rescue from the river bank in March 2011. This infant from the distance looked like a proboscis monkey that our guests had been hoping to see during the trip. When we were closer, we found that it was a weak, hungry and frightened female infant orangutan who had been separated from its mother for days. Rescuing the baby orangutan was not the work of us alone. Understanding and supporting BOSF regulations to not approach or touch orangutans, we reported the infant orangutan to BOS technicians. They have been working over 10 years in the area rescuing and rehabilitating orangutans.

We have a policy to go local. We buy all our food ingredients at traditional markets  for the food served on board. We also commit to employ local people, to train and prepare them for the different working fields. For example our cook Redi, who is from a village called Tangkiling, helped his father on a motorised canoe as driver and engine man before working with us. He joined us firstly as a cook assistant for our former cook, who had been a gardener, and gradually learnt how to prepare the special food designed for our cruises. He has been working with us for 3 years now and his food has been praised by our guests as a gourmet experience in Indonesia.

We believe in starting small and growing, and putting words into real action. As a part of our community development work to raise awareness on health and environmental understanding in the villages, together with the villagers we have a social project to improve waste management in Katimpun. This village stretches 1km along the banks of the Rungan River, and is one of the villages where we stop for our guests to meet the villagers.

The villagers play a very crucial role in this project by learning how to treat and recycle garbage.

In our program, the villagers are encouraged to understand why it is important to manage waste and not to pollute the river. This project will involve collaboration with the local government in the village, village elders, the project volunteers and guests who forwarded feedback, ideas and funds. The village leader and elders help to organize meetings and training schedules with the people. Meetings are held to socialize why such an effort is important. The villagers play a very crucial role in this project by learning how to treat and recycle garbage. KTD helps at the outset by buying appropriate garbage bins to bring a positive supporting impact.
Another project initiated by KTD related to health improvement and sustainable environment, is to build a toilet and mandi (bathing Indonesian style) for the longhouse in a village in the north Rungan River region. Traditionally people who live on the banks of the river have always used the river as toilet and mandi. The human waste goes straight to the river, causing pollution. As many local people still use the river to bathe, brush their teeth, wash dishes and for swimming, the possibility to be affected by the polluted water is high.

Nowadays longhouses are still considered as the centre of village activities related to village meetings, cultural rituals, etc. Longhouses are the places where people in the village gather. This place provides a good opportunity for us to socialize the plan to set up an example of healthier lifestyle. Many people do not understand why good sanitation is so important. There are some public toilets in the villages but nobody uses them very much. One reason why they are not very popular is that the locals were often not being involved in planning or building the toilets. They are built by outsiders who have their own ideas about what the people would want to do and assume they understand why it is important to use these. As a result most of the toilets are build in the places where access to it is not efficient for villagers and it is much more convinient to go to the floating toilets behind their houses.

KTD approach is to involve the locals, not only to improve their understanding but also to encourage sense of belonging. We believe this kind of facility will only be sustainable if the locals think that it belongs to them and they will take care of it. As a sample in the longhouse, the toilet can be adapted to other houses. Our cruises and tours are designed for guests to communicate directly with the local villagers. We provide English speaking guides who will be the “bridge” between our guests and the locals to communicate and this hopefully will promote cross cultural understanding.

KTD believes that as our business grows, our contribution to the villages we visit and to the local environment where we operate, should also increase. To conserve the unique environment here and improve services and opportunities for local villagers is part of our commitment as a responsible business to work to improve our performance and the experience of our guests.

24.10.12

Vietnam Bike Tours

Vietnam Bike Tours is the product of a man’s vision to showcase his country – Vietnam – to the world, not through words or pictures, but through offering authentic experiences to eco-friendly travellers who want to see and understand the country, to support and give back to the local communities they visit. His vision is to offer them a chance to become immersed in the country from the saddle of a bicycle, the ultimate carbon-neutral way to get up close to a culture, by pedalling back roads and trails less-travelled in Vietnam and Indochina’s lush countryside and leaving nothing behind but fond memories and but tyre tracks in the dirt.

From a small office in the downtown area of Ho Chi Minh City, an intrepid young Vietnamese Ngo Trong Huy, together with his wife Kim Anh, has managed to make this vision a reality by launching the local tour operator Vietnam Bike Tours (VNBT) in 2010. Through VNBT, Huy showcases the serene beauty of the Vietnamese countryside to health- and eco-conscious tourists looking for a more sustainable way of immersing themselves in the country, from the cool northern mountains along the Chinese border to the balmy southern coast and everywhere in between. VNBT offer an array of personal services to their cycling guests, from designing tailor-made itineraries and organising visas, to local community homestays and orphanage visits.

The local tour operator now employs full-time local Vietnamese staffs, as well as bicycle guides in Vietnam and other operation offices of Cambodia, Laos, Thailand, and hosts around a thousand clients a year. VNBT’s guides are specially selected for their knowledge of the local history, culture and weather patterns, their English communication skills and enthusiasm for sustainable and responsible tourism. The guides are all experienced bike men and adventure aficionados, who are also trained in first-aid and bicycle mechanics. This has empowered them with the confidence and skills to give them a competitive advantage in the freelance tour guide industry. Take a glimpse at any of the numerous testimonials online and it is palpably apparent what a positive impact they leave on their customers in terms of being flexible and sensitive to the clients’ needs and level of cycling experience, and providing invaluable local insight into the complex Vietnamese culture and the diverse local fauna and flora.

A number of VNBT’s guides are also wildlife enthusiasts and their knowledge of the local animals and plants are astounding. In a country where wildlife conservation has never been number one on the agenda and wild animals are sadly more often found on the dinner plate than in their natural surroundings, these guides break the mould. For instance, a forest trail ride through Cuc Phuong National Park – Vietnam’s oldest and largest reserve – is narrated by our passionate and knowledgeable guide and includes a stop at the Endangered Primate Rescue Centre where visitors can learn about the admirable work being accomplished with the rescued langurs, macaques, lorises and gibbons. Then they jump back in the saddle for a canopied, tree-lined pedal through the forest, while your guide answers any questions about the wildlife that guests may have.

The Cham are an ethnic minority in Vietnam – remnants of the ancient Champa people – who still uphold their long-standing traditions…

As a local family-owned company, VNBT is also dedicated to supporting the smaller communities of the poorer countryside areas. In a country where around 15% of the population live below the poverty line (concentrated in rural areas), these journeys provide precious support to the rural regions. Cycling trips often include stop-offs at local schools and charities, providing much needed materials, food, resources and financial assistance to those less-privileged. An example of this is a typical cycling trip in the Mekong Delta, which stops off at a local Cham village near Chau Doc. The Cham are an ethnic minority in Vietnam – remnants of the ancient Champa people – who still uphold their long-standing traditions such as weaving and singing, and also their unique brand of Islam and VNBT guests can visit one of the local mosques and get a chance to teach some of the Cham children. Visits such as these also allow unique access to local ethnic cultures which most tourists would not have the opportunity to experience and, if they choose to do so, ensure that their donations reach their intended destinations, which is difficult to ensure when donating from abroad or through intermediaries.

On cycling trips, VNBT also make use of local products and services as much as possible. These include frequenting locally-owned and managed restaurants, hotels and other businesses, and using local transportation services such as boats and ferries. All fruit and water brought on tour is local and the reusing and recycling of water bottles are encouraged. Biking itineraries also sometimes include market visits so tourists can experience the truly exotic sights, sounds and smells of a Vietnamese market. For example, before an afternoon of cycling in the Mekong Delta, jump in a local rowboat for a morning visit to the teeming floating markets of Cai Rang in the rural provincial capital of Can Tho, where tourists can purchase local tropical fruit and souvenirs and also get a glimpse what life along the meandering Mekong is like for these villagers.

Supporting the local community is also evidenced by visits to cottage-industries, ranging from traditional food crafts such as tofu-making in Vinh Long, to the pottery artisans of Bat Trang and the traditional folk wood cut painting masters of Dong Ho. All of these visits allow travellers to glimpse age-old techniques in action and make small but significant contributions towards ensuring these traditional skills and products are conserved and continue to thrive in a developing country where the lure of mass-production and mechanisation is all too appealing.

VNBT also urges their customers to use homestay or locally-owned accommodation wherever possible. On a cycle through the misty Hoang Lien mountains of northern Vietnam, which are dotted with various ethnic hill tribe villages, tourists can get the opportunity to stay overnight in one of the traditional hill tribe stilt-house accommodations in Tam Duong village. This is but one of many examples of similar options available which provide significant financial support for the local region, and of course, give VNBT guests invaluable insights into their customs and everyday way of life.  Where possible, VNBT also choose the most environmentally-friendly accommodation, such as the Topas Ecolodge in Sapa, who are committed to working with minority communities, sustainable environmental development and living, as well as combating waste and pollution in the area.

As bicycle tour operators, VNBT understand the importance of leaving as small a footprint as possible wherever you visit, and strictly follow the mantra of ‘leave nothing but positive memories and tracks in the dirt’.  The operator strives to maintaining and preserving local ecosystems and leaving them the way we found them. We take all our waste with us in the support vehicle and pick up what we find along the way. As a registered member of the Vietnam National Administration of Tourism, VNBT have pledged their responsibility to ensuring the sustainability of the local environment and communities in any ways possible. Bicycles are of course also carbon-free and any trip using pedal power offsets the use of an alternative petrol-guzzling and CO²-producing vehicle. VNBT also choose suppliers that match their environmental values and their bike suppliers, Trek, also believe in the power of human-powered transportation in the fight against climate change, urban congestion and rising global obesity levels.

From the initial contact when the guide picks up the guests at the airport, through the cycling experience and to the often sad-to-say-goodbye drop-off for the flight back home, VNBT try to ensure guests experience Vietnam in a unique way. VNBT have established itself as a sustainable and responsible leader in the local tour operating industry and Huy’s vision of showcasing Vietnam’s hidden charms and rich culture is truly underway.

24.10.12

Chi Phat Community Based Tourism: From Poaching to Changing Lives

Top 3 Winner of the 2012 ‘Inspiring Stories from Destinations’ Competition

“I stopped illegal activities when they arrived” says Prom Heoung in perfect English. His dark eyes lit up slowly and his prominent cheekbones reveal a bright smile. Proud of his English and of what he could do for his community, like over 150 other villagers, Hoeung has traded poaching and slash and burn for tourism since the Community Based Eco-Tourism (CBET) project was launched here five years ago.

In the heart of Cambodian’s Southern Cardamom Mountains, small wooden houses sprinkle the banks of Piphot River, where coconut trees bend over the clear water. Welcome to Chi Phat, at the edge of a dirt road eroded by the heavy rains. All around, the emerald forest melts into the sky.  Hoeung lives in this picture postcard scenery with 550 other families. A quiet and peaceful place today, Chi Phat used to be a busy area for wildlife traffickers and loggers. Heoung was one of them after the late 1970s left the village with nothing but a two decade long civil war heritage; no education, poverty and only the will to survive.  He was illegally setting more forest land on fire for slash and burn farming every year and hunting in the forest to feed his family.

Situated in Southwest Cambodia, the Cardamom Mountain Range is the second largest continuous forest in South East Asia and one of the last seven remaining elephant corridors and large predator in the region.  Covering just six percent of Cambodia, the Cardamoms’ continuous forest cover of nearly five million acres includes a vast rainforest ecosystem with 16 different vegetation types and home to 16 globally endangered species.  Economic development in the area stalled for decades due to conflict, abuse of resources and communities by business and political interests, and the area’s economic isolation. The region is also vulnerable to climate change and shifting rain cycles.

Hoeung remembers the late 1980s when big logging concessions were exploited, with Chi Phat as a target. Cambodians came from all over the country to cut the rosewood and hunt wildlife from the surrounding rainforest. These illegal activities were much more profitable than any other farming activity: one cubic meter of rosewood would bring around 5000 US dollars to a home. Tiger skin, elephant tusks, bear paws, pangolins and other expensive wildlife trophies could also easily be traded.  At its peak, a thousand of families were living in Chi Phat, supplying to the needs of a rich elite living in Phnom Penh or even China.

But for the past decade, people have been forbidden by law to pursue these activities.  Knowing he could face serious time in jail if caught, Hoeung had to find other activities for him and his family to survive. US-based NGO Wildlife Alliance has been working with the Royal Government of Cambodia (RGC) since 2000 to assist in strengthening protected areas, promote good governance in forest conservation, help manage state forests, counter wildlife and timber trafficking, and develop sustainable alternative livelihoods. Wildlife Alliance set up a law enforcement program to protect the area with patrols by military police and Forestry Administration officers. In partnership with the Cambodian Forestry Administration, Wildlife Alliance established a care program at Phnom Tamao Wildlife Rescue Center for rescued wildlife and a rehabilitation center in Koh Kong to release wildlife into this protected natural area.  Wildlife Alliance employed local villagers to replant the forest with native trees at its nursery in Chi Phat. Actively engaging local communities to not only be involved but to take ownership of protecting their natural heritage is a fundamental component to the long-term conservation of the Cardamom Mountains.

In 2007, in collaboration with the community of Chi Phat, Wildlife Alliance launched a Community-Based Ecotourism Project.  The aim of the CBET Project is to provide a better and more sustainable means of income for local communities.  It gives villagers the opportunity to increase their livelihoods by protecting the forest rather than destroying it.  The hunters can now earn more money from trekking with visitors from all around the world, showing the very wildlife they were hunting now roaming freely in lush jungle.

When the CBET project started in 2007, Hoeung decided to join and became a guide to lead adventurous tourists into the jungle; Hoeung knows every footprint, tree, sound that the rainforest can offer, the quickest ways to go jump from the five waterfalls around Chi Phat, as well as the best wildlife viewing areas. For two years, he studied English and saw the beauty of the jungle that he previously only considered as a mean of survival. The CBET gave a new life to the surroundings; trees are being replanted and an Angkorian archeological site has been uncovered revealing a six hundred year history in this remote part of the largest continuous forest in Cambodia.

The CBET project was set on a participatory basis.  This methodology ensures the inclusion of stakeholders in project development. And it is the inclusion of stakeholders that is key to the successful outcomes of this project; decisions made about the project by community members are much more likely to be adhered to by community members, paving the way to long term success. A Management Committee, comprised of elected members of the community centralizes all the tourism activities in the village and in the forest.  Everyone can join and earn from tourism.  Families are now joining the project by setting up guesthouses and homestays to accommodate tourists. Poachers became guides or forest cooks amazing tourists in the forest, boat drivers leading them to rare bird species as the sun rises and fishing for lobster with them at night and motor drivers bringing them back to the rest of their journey. Villagers are able to keep accounting records, answer emails, book activities and coordinate all the tours.  The CBET Project follows a fair benefit sharing system.  All activities are set on a rotating basis so that every member enjoys the same chance of benefiting from tourism. With technical and financial support of Wildlife Alliance, Chi Phat now has 13 guesthouses, 10 homestays and 160 kilometers of trails for trekking and mountain biking.  Chi Phat has a range of 20 Mountain bikes and 8 kayaks, a fleet at motorboats and row boats and a wide variety of pristine outdoor activities.

“I want to preserve [the forest] for the next generation.”

In 2009, Heoung became the chief of the project and is now in charge of giving a direction to it and ensure that the community and the local authorities can work together to promote the place and also preserve it. He can count on ten villagers patrolling in the forest to look for snares and traps and ensure the forest can be fully enjoyed by the tourists coming to visit the surroundings.  “I want to preserve for the next generation” tells Heoung to journalists writing about Chi Phat. After 5 years, Chi Phat has become the most successful CBET Project in Cambodia and one of the most successful in Southeast Asia.  It has over 150 members from the community and brings indirect income to another 30 families.  To date Chi Phat has welcomed over 5,400 domestic and international visitors generating over US$205,000 income into the community.

The natural wonders of the Cardamoms, and the protection and development efforts of Wildlife Alliance and the community of Chi Phat, makes Koh Kong province Cambodia’s second destination—the place that no international tourist will want to miss after seeing the temples of Angkor.

Recognized by the Lonely Planet travel guide as one of the top ten ecotourism destinations in the world, your visit will directly help Chi Phat commune to save this pristine jungle!

View the slides presented at ITB Asia’s Responsible Tourism Forum 2012.

24.10.12

Green Riders by Heritage Tours India

Top 3 Winner of the 2012 ‘Inspiring Stories from Destinations’ Competition

Barefoot is a team of volunteers from a different field of life who spare their free time to work in the field of Empowerment, Education, Energy and Environment. We use Tourism as a tool to empower the local community by training, motivation and technical support.

Green Rider is an  unique effort by the Barefoot team that have transformed the lives of 75 rickshaw pullers who were under tremendous poverty due to lack of work as the motor auto rickshaws took their position on the growing tourism scenario at Puri- a holy pilgrimage centre in east India. We decided to revive this non polluting mode of transport in Puri as a ‘Propoor Tourism Initiative’ that not only benefits the environment but also provides a form of livelihood for poor locals.

The challenge was to unite these rickshaw pullers under one banner, to create a motivation and self respect among themselves for their work and to fight against the alcoholism. Continuous training for one year on various subjects like knowledge about the history and mythology of the destination, body language, health related tips including family planning and HIV awareness, traffic and safety rules, and yoga practice helped them gained a new dignity and self-respect. We named them as “Green Riders” and got them special uniforms, an identity card, green-coloured rickshaws and tour brochures. This made them stand out and economically, they grew as tourists preferred the Green Riders because of their honesty and innovative rickshaw tours in the holy city.

The project started on 27 September, 2009. We started with 40 Green Riders on World Tourism Day in 2009 and now we have 75 Green Riders on the streets of Puri. We financed 24 new rickshaws with a soft loan by the State Bank of India and donations from Tourists. We developed a community fund from their own contributions with matching grants from our volunteers to look after the emergency needs of member of in the Barefoot team.

Their earnings from less than one dollar a day have gone up to three dollars a day because of their approach and honesty.

Before they were not having any respect for themselves nor does the society respect them. Now they get a good respect from the society as they are also involved in community service like cleaning the beach or bus station or free ride for elderly people on festive days. Their earnings from less than one dollar a day have gone up to three dollars a day because of their approach and honesty. This project is financed by the contribution from the volunteers of Barefoot and various stakeholders especially Heritage Tours India whose director, Yugabrata Kar is the founder of the Barefoot team. This project has really created an example of community benefit for this section of service providers in the tourism industry.

We also motivate them to clean these age-old sites such as old tanks, bus stands at pilgrimage sites and the beach as a part of their social responsibility. They feel very involved to render their services to preserve the cultural destinations as it brings more respect for them in the community.

We have designed various tour packages using these traditional rickshaws to the small lanes, old temples and other less known but interesting destination in this pilgrim’s town with fixed prices which brings a decent earning for the Green Rider. Before they were not able to communicate with tourists about the different tours which can be done by rickshaw only. This brand of Green Rider with uniform, rickshaw with flowers, typical green colour rickshaw with nice painting draws the attention of tourists. Before they spent most of their earnings on cheap alcohol, after this training and motivation for one year, most of them have stopped their alcohol habits and due to this designed tours their income as gone up. Also 24 of them have gained financial freedom from their boss who rent them the rickshaw and take more than half of their earnings as rent. We have managed to finance from the bank and donations from our known tourists by providing 24 new Rickshaw and making them the owner. They are now paying back to the bank regularly and it has improved their economic condition. We are going to add another 15 rickshaws this month.

We celebrate World Tourism Day in a big way where we invite the stakeholders, media and important politicians from the locality. On this day we highlight our Green Riders team and their work as they participate in the event with their family and share their experience. Also we organize rickshaw relays on the streets of the city to create awareness about the Green Riders and also the importance of tourism among the grass root people. Nevertheless, Green Rider always gets good media attention. The Barefoot team was awarded best community based project for the promotion of pro-poor tourism by Department of Tourism in the Government of Orissa this year. It encourages other rickshaw pullers in the city to join this movement to provide better and honest service to the pilgrims and tourists.

Being inspired by the success story of Green Riders, now we are working with 240 Nolias (traditional fishermen) who earn their livelihood as lifeguard on the sea for safe bathing of the pilgrims and tourists as more than 90 people have lost their life during sea bath at Puri beach. We are providing them training on behavior, life-saving skills and trying to improve their visibility on the beach by bright tent and uniforms. This project will be called ‘Sea Rider’ and they will not only prevent tourists from drowning but can also improve the livelihood of traditional fishermen. We have launched project Sea Rider on World Tourism Day 2012 with a model beach that is safe, clean and community friendly.

The most important aspect of our project is to improve the inner value of these uneducated service providers who come in direct contact with easy money from Tourists. We have motivated the team of Green Rider to live a life with dignity, honesty, respecting work, self and tourists. We teach them leadership by making community team to clean up the locality where they live. To protest when there is an unwanted situation .To stand by each other’s good and bad days, by contributing physical presence and financial help from their community fund made from their own contribution on each weekly meeting.

They motivate and identify other poor rickshaw pullers who like to join this Green Rider team for a better and meaning full life. They are the true leaders in their community and we are proud of them. They also motivate their children to go to school and inspire their wives to form self-help groups that are supported by our volunteers. This story of Green Rider is now recommended in the Lonely Planet guide book in the page about Puri.

24.10.12

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